ย 

Issues...

Every Thursday we discuss our goals and mission at MABELS with our community!

๐ŸŒŽ Starting in Powhatan, Growing in Powhatan #50in15

๐Ÿ† Focus on Exceptional Food and Customer Service


Today we want to address two issues we had this week. Our first Hour with the Owners on Thursday had no sound - so we have fixed this for next month - if you missed it you can view it on our IGTV! Second, we want to address this past Saturday. We want to apologize to the guest that came to MABELS on Saturday that did not have a good experience. Our team was very overwhelmed with how many guests came in to visit us and they were not properly prepared. This resulted in poor and less then adequate customer service. Our team was trying there best with the resources they had. We have adjusted our scheduling to ensure there are more team members on Saturdays in order to serve all of our guests. We do hope that our guests form Saturdays decide to come back and see us If you did not have a positive experience on Saturday we ask that you please reach out to us at info@mabels.net to discuss your experience. As always we are evolving and trying to do better each day. We hope see everyone back soon! โค๏ธ

26 views0 comments